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CONTAP-491908: 一部のシステムでFCカードの温度センサーを取得できない

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Category:
ontap-9
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hw
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問題

  • システムは、次のシステムに取り付けられているFibre Channel(FC)Target+Initiator I/Oモジュールの温度センサーに対して、次の「Temp is not readable」アラートを報告しています。
    • AFF A1K、AFF A90、AFF A70、AFF C80
    • ASA A1K、ASA A90、ASA A70
    • FAS90、FAS70

 [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P4 Temp is not readable
 [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge Mach Temp is not readable
 [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P1 Temp is not readable
 [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P2 Temp is not readable
 [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P3 Temp is not readable
 [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P4 Temp is not readable
 [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge Mach Temp is not readable
 [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P1 Temp is not readable
 
  • 「bmc sensors show」BMC CLI出力またはAutoSupport「sp-latest-ipmi.txt」から: 

IO8 Present                PRESENT                          
IO8 Ready                 READY                           
IO8 INFO                 FRU_AVAIL                        
IO8 Status         normal       57      --      --      --      --  
IO8 64Ge Mach Temp     failed       -- C      0 C      5 C     100 C     105 C
IO8 64Ge P1 Temp      failed       -- C     -5 C     -1 C     70 C     75 C
IO8 64Ge P2 Temp      failed       -- C     -5 C     -1 C     70 C     75 C
IO8 64Ge P3 Temp      failed       -- C     -5 C     -1 C     70 C     75 C
IO8 64Ge P4 Temp      failed       -- C     -5 C     -1 C     70 C     75 C
IO8 64Ge Power Good             GOOD                           
IO8 64Ge Volt Spikes    normal        0      --      --      --       3  
 
  • ONTAP CLI「system node environment sensors show」またはAutoSupport「platform-sensors.xml」の出力に「failed」の値が表示されます。

Sensor Name     Sensor Type  Sensor State
------------------ ------------ ------------
IO8 64Ge Mach Temp thermal    failed    
IO8 64Ge P1 Temp  thermal    failed   
IO8 64Ge P2 Temp  thermal    failed    
IO8 64Ge P3 Temp  thermal    failed    
IO8 64Ge P4 Temp  thermal    failed    

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