AFF A700ノードは、ONTAPアップグレード後にSP HBT STOPPEDを報告します。
環境
- FAS9000
- AFF A700
- SP 4.10、4.11
問題
- ONTAP のアップグレード中に、SP 自動更新タスクが 60% で停止しました。
A700::*> sp image update-progress showIn PercentNode Progress Start Time Done End Time---------------- -------- ------------------- ------- -------------------A700-01 yes 11/20/2022 01:54:09 60 -A700-02 no 11/20/2022 02:11:02 100 11/20/2022 02:18:012 entries were displayed.A700::*> sp showIP FirmwareNode Type Status Configured Version IP Address------------- ---- ----------- ------------ --------- -------------------------A700-01 SP unknown true 4.10 10.79.34.151A700-02 SP online true 4.11 10.79.34.1522 entries were displayed.A700::*> sp showIP FirmwareNode Type Status Configured Version IP Address------------- ---- ----------- ------------ --------- -------------------------A700-01 SP degraded true 4.10 10.79.34.151A700-02 SP online true 4.11 10.79.34.1522 entries were displayed.- SP プロンプトからの SP ファームウェアのアップグレードがハングします。
SP node02*> sp update http://10.XXX.X.XX:3000/public/netapplog/ontap_fw/SP_fw/A700_FAS9000/SP_FW_308-04175_4.11P1.tar.gz
NOTE: In most cases, ONTAP will automatically update the SP firmware with a compatible firmware version in the background and no action is required from you.
Manually installing the SP firmware using this command may result in
incompatible combinations of ONTAP and SP firmware.
Use of this command is not recommended.
Do you wish to continue? (y/n): y
Downloading package...
Uncompressing package...(md5sum=defbcbdb13cc096403ef83a250963413) <<<<<<< firmware upgrade stop at here.- 上記の状況に対して、(SP HBT MISSED) NOTICE および (SP HBT STOPPED) ALERTS がトリガーされます。
node-02 INFORMATIONAL sp.heartbeat.resumed: Received IPMI heartbeat from the Service Processor (SP).
node-02 ERROR sp.heartbeat.stopped: Have not received a IPMI heartbeat from the Service Processor (SP) in last 20 seconds.
- 影響を受けたノードのテイクオーバー/ギブバックは役に立ちません。