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AFF A700ノードは、ONTAPアップグレード後にSP HBT STOPPEDを報告します。

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fas-systems
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HW
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環境

  • FAS9000
  • AFF A700
  • SP 4.10、4.11

問題

  • ONTAP のアップグレード中に、SP 自動更新タスクが 60% で停止しました。
 
A700::*> sp image update-progress show
In              Percent
Node       Progress Start Time      Done   End Time
---------------- -------- ------------------- ------- -------------------
A700-01      yes    11/20/2022 01:54:09 60    -
A700-02      no    11/20/2022 02:11:02 100   11/20/2022 02:18:01
2 entries were displayed.
 
A700::*> sp show
IP      Firmware
Node      Type Status    Configured  Version  IP Address
------------- ---- ----------- ------------ --------- -------------------------
A700-01 SP     unknown   true     4.10    10.79.34.151
A700-02 SP     online    true     4.11    10.79.34.152
2 entries were displayed.
 
A700::*> sp show
IP      Firmware
Node      Type Status    Configured  Version  IP Address
------------- ---- ----------- ------------ --------- -------------------------
A700-01 SP     degraded   true     4.10    10.79.34.151
A700-02 SP     online    true     4.11    10.79.34.152
2 entries were displayed.
 
  • SP プロンプトからの SP ファームウェアのアップグレードがハングします。
SP node02*> sp update http://10.XXX.X.XX:3000/public/netapplog/ontap_fw/SP_fw/A700_FAS9000/SP_FW_308-04175_4.11P1.tar.gz
NOTE: In most cases, ONTAP will automatically update the SP firmware with a compatible firmware version in the background and no action is required from you.
Manually installing the SP firmware using this command may result in
incompatible combinations of ONTAP and SP firmware.
Use of this command is not recommended.
Do you wish to continue? (y/n): y
Downloading package...
Uncompressing package...(md5sum=defbcbdb13cc096403ef83a250963413)      <<<<<<< firmware upgrade stop at here.
  • 上記の状況に対して、(SP HBT MISSED) NOTICE および (SP HBT STOPPED) ALERTS がトリガーされます。

node-02 INFORMATIONAL sp.heartbeat.resumed: Received IPMI heartbeat from the Service Processor (SP).
node-02 ERROR        sp.heartbeat.stopped: Have not received a IPMI heartbeat from the Service Processor (SP) in last 20 seconds.

  • 影響を受けたノードのテイクオーバー/ギブバックは役に立ちません。

 

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