バッテリ電圧低下エラーが報告され、HW診断にBattery failedと表示される
環境
- FAS2820
- ONTAP 9.14.1P1
問題
バッテリエラーは、新しくセットアップされたシステムの最初の起動中に報告されます。
- 初回起動時に
battery.voltageLow
を表示します。
system log:
WARNING: The battery is experiencing a critical failure:
- Battery voltage is in critical state Without a working battery, the system cannot retain data during a power outage, which can result in data loss.
Power down the system and verify that the battery is properly installed.
To ignore this failure and boot the system in a mode where data loss might occur, press 'c' followed by 'Enter' Oct 02 14:23:47
[localhost:nvmem.battery.voltageLow:EMERGENCY]: The NVMEM battery voltage is critically low (5200 mV). To prevent data loss, the system will shut down in 5 minutes.
[nvmem.battery.capLowCrit:EMERGENCY]: The NVMEM battery capacity is critically low (0 cycles). To prevent data loss, the system will shut down in 20 minutes.
[callhome.battery.failure:EMERGENCY]: Call home for BATTERY (voltage critical low) CRITICAL.
[callhome.battery.failure:EMERGENCY]: Call home for BATTERY (remaining destage cycle is zero) CRITICAL.
Power outage protection flash de-staging: 0 cycles
battery.voltageLow
エラーは時間の経過とともに解決しますが、HW Diagnostics
のバッテリ障害ステータスは引き続き「Failed」と表示されます。Battery: FAILED
Expect: 1 Present: 0
Err: Command (ipmitool fru print 3) failed
Name PN Version
Bat None NoneBattery FRU (VPD) ID:0x3: