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センサーの誤読により、両方のノードから CHASSIS FAN FRU FAILED が報告されました

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Category:
fas-systems
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hw
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環境

  • FAS8200
  • AFF-A300
  • SP(Service Processor) 

問題

  • EMS 内の複数の CHASSIS FAN FRU FAILED メッセージ。

[node-02: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU Fan2 is not readable.
[node-02: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan2 F1 (failed)
[node-02: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan2 F2 (failed)
[node-02: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: SysFan2 F1
[node-02: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: SysFan2 F2

  • SP-LATEST-SYSLOGのセンサーエラー。

Oct  5 02:33:39 (none) : [402 WARNING][hal_api.c:356]Sensor 55 reading error
Oct  5 02:33:39 (none) : [402 WARNING][hal_api.c:356]Sensor 56 reading error
Oct  5 02:33:45 (none) env_mgr[1165]: Failed to read fru cb  

  • SP-LATEST-SYSTEM-EVENT-LOGの Sysfan および FRU 関連メッセージ

Record 774: Wed Jul 20 12:33:50 2022 [IPMI.notice]: 6401 | 02 | EVT: 6f01ffff | Sysfan2_Present | Assertion Event, "Absent"
Record 775: Wed Jul 20 12:33:51 2022 [IPMI.notice]: 6501 | 02 | EVT: 0301ffff | Attn_Sensor1 | Assertion Event, "State Asserted"
Record 776: Wed Jul 20 12:34:05 2022 [IPMI.warning]: FRUID 4 Access error
Record 777: Wed Jul 20 12:34:05 2022 [IPMI.notice]: 6601 | 02 | EVT: 6f00ffff | Sysfan2_Present | Assertion Event, "Present"

  • SYSCONFIG-M/MANUFACTURING-INFOでデバイスが検出されません

!FAN1!021728019240!441-00025!A1!
!FAN2: Error reading FRU EEPROM
!FAN3!021728018994!441-00025!A1!

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