メインコンテンツへスキップ

センサーの読み取りミスが原因で両方のノードからシャーシファンFRUの障害が報告される

Views:
106
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

環境

  • FAS8200
  • AFF-A300

問題

  • EMS の複数のCHASSIS FAN FRU FAILED メッセージ。

[node-02: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU Fan2 is not readable.
[node-02: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan2 F1 (failed)
[node-02: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan2 F2 (failed)
[node-02: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: SysFan2 F1
[node-02: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: SysFan2 F2

  • SP-LATEST-SYSLOG でセンサーエラーが発生しました。

Oct  5 02:33:39 (none) : [402 WARNING][hal_api.c:356]Sensor 55 reading error
Oct  5 02:33:39 (none) : [402 WARNING][hal_api.c:356]Sensor 56 reading error
Oct  5 02:33:45 (none) env_mgr[1165]: Failed to read fru cb  

  • のSysfanおよびFRU関連メッセージ SP-LATEST-SYSTEM-EVENT-LOG

Record 774: Wed Jul 20 12:33:50 2022 [IPMI.notice]: 6401 | 02 | EVT: 6f01ffff | Sysfan2_Present | Assertion Event, "Absent"
Record 775: Wed Jul 20 12:33:51 2022 [IPMI.notice]: 6501 | 02 | EVT: 0301ffff | Attn_Sensor1 | Assertion Event, "State Asserted"
Record 776: Wed Jul 20 12:34:05 2022 [IPMI.warning]: FRUID 4 Access error
Record 777: Wed Jul 20 12:34:05 2022 [IPMI.notice]: 6601 | 02 | EVT: 6f00ffff | Sysfan2_Present | Assertion Event, "Present"

  • デバイスが検出されませんでした SYSCONFIG-M/MANUFACTURING-INFO

!FAN1!021728019240!441-00025!A1!
!FAN2: Error reading FRU EEPROM
!FAN3!021728018994!441-00025!A1!

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.