SPがハングしているため、シャーシの電源装置のステータスがCriticalになっている

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環境

AFF A700
FAS8200
chassisPower.degraded:alert

問題

EMS は、ハートビート損失のためにシャーシ内部PSUを読み取ることができず、SPを再起動することを示しています。

[env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 Temperature is Unreadable [power_low_monitor: monitor.chassisPower.degraded:alert]: Chassis power is degraded: Power Supply Status Critical: PSU1. [spsm_listener: sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 20 seconds. [spsm_listener: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED [spsm_listener: sp.heartbeat.resumed:info]: Received IPMI heartbeat from the Service Processor (SP).

しばらくすると正常に戻る可能性があります。

spmgmt.driver.timeout: The software driver for the Service Processor (SP) detected a problem: Unable to update SP network information at this time. sp.heartbeat.resumed: Received IPMI heartbeat from the Service Processor (SP). splog.running.normally: Process splogd is operating normally. INFORMATIONAL monitor.chassisPowerSupplies.ok: Chassis power supplies OK. NOTICE monitor.globalStatus.ok: The system's global status is normal.

SPの再起動後 SP-LATEST-IPMI にPSUのステータスは回復しましたが、複数のセンサーのステータスが異常であることが表示されます。

Sensor Name | Current | Unit | Status | LCR | LNC | UNC | UCR -----------------+------------+------------+------------+-----------+-----------+-----------+----------- CPU0_Temp_Margin | na | degrees C | na | na | na | -5.000 | 0.000 In_Flow_Temp | -55.000 | degrees C | cr | 0.000 | 10.000 | 75.000 | 80.000 CPU_VCC | 0.010 | Volts | cr | 0.708 | 0.747 | 1.348 | 1.426 CPU_1.05V | 0.010 | Volts | cr | 0.892 | 0.941 | 1.154 | 1.203 CPU_VTT | 0.010 | Volts | cr | 0.931 | 0.989 | 1.213 | 1.261 LM56_Temp | na | degrees C | na | 0.000 | 10.000 | 72.000 | 77.000 CPU_1.5V | 0.010 | Volts | cr | 1.271 | 1.348 | 1.649 | 1.727 Bat_1.5V | 1.756 | Volts | cr | 1.280 | 1.348 | 1.649 | 1.727