シャーシファンの障害が原因でCriticalFanXFruFaultAlertが報告される

最後の更新
PDFとして保存

Views:: 14

Visibility:: Public

Votes:: 0

Category:: ontap-9

Specialty:: hw<a>2008704817</a><a>（翻訳</a>用

Last Updated:

環境

ONTAP 9
AFF A400
FAS9000
FAS8700
FAS8300

問題

イベントログでは、ファンモジュールについて次のエラーが報告されます。

[Node1: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: Fan2_2 (failed) [Node1: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: Fan2_2

[Node1: monitor: monitor.globalStatus.critical:EMERGENCY]: One fan has failed: SysFan2 F2. [Node1: cphmd: hm.alert.raised:alert]: Alert Id = CriticalFan2FruFaultAlert , Alerting Resource = 021XXXXXXXX882 raised by monitor chassis [Node1: mgwd: callhome.hm.alert.critical:alert]: Call home for Health Monitor process cphm: CriticalFan2FruFaultAlert[021XXXXXXXX882].

SP-LATEST-IPMI AutoSupportのセクションに、該当するファンの重大なステータスが表示されます。

====================================== hsamcmd --fault-show-all =============================== tag origin fld fault reason count time ---- ------- ---- ------------- ------ ----- 1 0x5 /chassis-1/fan-2 ipmi Fan2_Speed2 lower non-critical 1 Tue May 9 19:20:38 2023 2 0x5 /chassis-1/fan-2 ipmi Fan2_Speed2 lower critical 1 Tue May 9 19:20:38 2023

FAN2:

Fan2_Status | 0x0 | discrete | Ready | na | na | na | na Fan2_Current | 6.150 | Amps | ok | 0.000 | 0.500 | 10.000 | 12.000 Fan2_Speed1 | 8300.000 | RPM | ok | 1000.000 | 1250.000 | 9750.000 | 10000.000 Fan2_Speed2 | 0.000 | RPM | cr | 1000.000 | 1250.000 | 9750.000 | 10000.000 Fan2_Speed3 | 8300.000 | RPM | ok | 1000.000 | 1250.000 | 9750.000 | 10000.000 Fan2_Speed4 | 8250.000 | RPM | ok | 1000.000 | 1250.000 | 9750.000 | 10000.000