メインコンテンツへスキップ

入力電力モニタ Unrecoverable

Views:
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

環境

  • ONTAP 9
  • ASA A150

問題

  • システムはEMS-LOG-FILE.GZでシェルフ障害を報告します

Node-01: monitor: monitor.globalStatus.critical:EMERGENCY: Disk shelf fault.
Node-01: statd: monitor.shelf.warning:error: Fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors.
Node-01: statd: callhome.shlf.fault:error: Call home for SHELF_FAULT

  • システムが回復不能なストレージ障害を報告する STORAGE SHOW FAULT -V

Node: Node-01
 
Enclosure Status: unrecoverable
Channel: 0b
Shelf: 0
Shelf Type: DS224-12
Product Serial Number: xxxxxxxx
Module Type: IOM12E

Input Power Monitor:
Element Status      Status Bytes  Status Descriptions
  1: UNRECOVERABLE   04,00,00,00
  2: UNRECOVERABLE   04,00,00,00

  • コマンドでセンサー値の読み取りを試みても、両方のノードから出力が生成されません

Cluster::*> system node run -node Node-01 -command sasadmin expander_cli 0a.0 psmi_read_input_power
sasadmin expander_cli: Failed SAS CLI command: psmi_read_input_power.
sasadmin expander_cli: failed.

Cluster::*> system node run -node Node-01 -command sasadmin expander_cli 0a.0 'ses_report_page 2'
sasadmin expander_cli: Failed SAS CLI command: ses_report_page 2.
sasadmin expander_cli: failed.

Cluster::*> system node run -node Node-02 -command sasadmin expander_cli 0a.0 psmi_read_input_power
sasadmin expander_cli: Failed SAS CLI command: psmi_read_input_power.
sasadmin expander_cli: failed.

Cluster::*> system node run -node Node-02 -command sasadmin expander_cli 0a.0 'ses_report_page 2'
sasadmin expander_cli: Failed SAS CLI command: ses_report_page 2.
sasadmin expander_cli: failed.

  • SPをリブートしても入力電源モニタ出力は回復しない

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.