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複数の環境センサーの読み取りの問題が報告されました、ノードがブートしません

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aff-series<a>2009969511</a>
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hw
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環境

AFF-A400

問題

  • 新しく導入したコントローラの電源がオンになり、ファンに対するセンサーの読み取り値に関連する複数のエラーが発生する

callhome.c.fan.fru.fault: Call home for CHASSIS FAN FRU FAILED: Fan2_1

monitor.globalStatus.critical: Multiple fans has failed: SysFan4 F2, SysFan3 F1, SysFan2 F2, SysFan2 F1, SysFan1 F2, SysFan1 F1.

  • マザーボードの電源を入れ直しても、問題が解決しない。
  • マザーボードの交換後、環境センサーで次のエラーが発生します。
    • NVBatteryエラーが確認された

WARNING: The battery is experiencing a critical failure:


- Internal error. Failed to communicate with the Environment Manager
Without a working battery, the system cannot retain data
during a power outage, which can result in data loss.
Power down the system and verify that the battery is
properly installed.

    • 起動シーケンス中にセンサーおよびI2Cバスのスタックエラーが観察されます。

[Node01:netif.sfpEventErrorCode:error]: Unsupported or faulty transceiver or cable in port e0h. Error :Bus stuck(I2C or data shorted).
[Node01:netif.sfpEventErrorCode:error]: Unsupported or faulty transceiver or cable in port e0h. Error :Bus stuck(I2C or data shorted).
[Node01:monitor.power.unreadable:error]: A power sensor PVCCIN CPU0 in the controller module is not readable.
[Node01:monitor.power.unreadable:error]: A power sensor PVCCIN CPU1 in the controller module is not readable.
[Node01:monitor.power.unreadable:error]: A power sensor PVDDQ ABC in the controller module is not readable.
[Node01:monitor.power.unreadable:error]: A power sensor PVDDQ DEF in the controller module is not readable.
[Node01:monitor.power.unreadable:error]: A power sensor PVDDQ GHI in the controller module is not readable.
[Node01:monitor.power.unreadable:error]: A power sensor PVDDQ KLM in the controller module is not readable.

  • BMCを最新バージョン(このKBの作成時までに13.10P1)にアップグレードすると、ノードはブートできますが、すぐに失敗します。

 

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