メインコンテンツまでスキップ

EMS ログの NSM シェルフで複数のエラーが報告されました

Views:
34
Visibility:
Public
Votes:
0
Category:
disk-shelves<a>翻訳</a><a>用2008998600 </a>
Specialty:
hw
Last Updated:

環境

  • AFF / FAS
  • NSM ディスクシェルフ

問題

お客様が、 NSM シェルフの日付 / 時刻のイベントログに多数のエラーがあり、両方のノードでディスクの冗長性に障害が発生した AutoSupport が生成されていることに気付きました。

11/30/2021 21:21:58 Node1       ERROR         ses.status.battery.error: NS224NSM100 (S/NSHFGXXXXXXXXXXXX) shelf 0 on channel 0x battery failure error for Coin Battery 2: not installed or hardware failure. This element is on the rear of the shelf, in bottom module (B).
11/30/2021 21:21:58 Node1       ERROR         ses.status.ACPWarn: NS224NSM100 (S/N SHFGXXXXXXXXXXXX) shelf 0 on channel 0x ACP Processor warning for shelf ACP processor 2: communication error. ; Alternate Control Path hardware failed This element is on the rear of the shelf at the bottom, on module B.
11/30/2021 21:21:58 Node1 ERROR         ses.status.electronicsWarn: NS224NSM100 (S/N SHFGXXXXXXXXXXXX) shelf 0 on channel 0x environmental monitoring warning for SES electronics 2: communication error. ; enclosure services hardware failed This element is on the rear of the shelf at the bottom, on module B.
11/30/2021 21:21:58 Node1       ALERT         ses.status.temperatureWarning: NS224NSM100 (S/NSHFGXXXXXXXXXXXX) shelf 0 on channel 0x temperature warning for Temperature sensor 12: not installed or failed. Current temperature: 22 C (71 F). This element is on the unknown location.
11/30/2021 21:21:49 Node2       ERROR         ses.status.dimm.error: NS224NSM100 (S/N SHFGXXXXXXXXXXXX) shelf 0 on channel 0x DIMM failure for Dimm Element 8: not installed or failed. This element is on the DIMM slot 4 in the bottom shelf module B).
11/30/2021 20:52:51 Node1       ERROR         scsi.cmd.checkCondition: Disk device e5b.00.1.21L0: Check Condition: CDB 0x28:7da54397:0001: Sense Data SCSI:aborted command -  (0xb - 0x90 0x50xfb)(1).
11/30/2021 20:52:51 Node1       ERROR         scsi.cmd.selectionTimeout: Unknown device e5b.00.1.2L9998: Adapter/target error: HA status 0x
 
 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.