NSM100モジュールがI2C EEPROMの読み取りに失敗する

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Category:: aff-series<a>ハードウェア</a><a /><a>VPD</a><a>NS224</a><a>NSM100</a><a>EEPROM</a><a>センサーエラー</a><a>2009424590</a>

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環境

NS224 シェルフ
NSM100シェルフモジュール
ONTAP 9

問題

HAグループ通知（シェルフ冷却ユニット障害）エラーアラートが継続的に報告されています
ディスクパスの損失やデータアクセスは発生しません
両方のNSM100モジュールが[sysconfig -a]に散発的に表示されなくなります。

=-=-=-=-=-= Tue Jan 03 2023, 20:32:26 +0600 SYSCONFIG-A 2 lines Shelf 1: NS224NSM100 Firmware rev. NSM100 A: NSM100 B: 0163 Shelf 1: NS224NSM100 Firmware rev. NSM100 A: NSM100 B: 0163 =-=-=-=-=-= Tue Jan 03 2023, 20:47:44 +0600 SYSCONFIG-A 2 lines Shelf 1: NS224NSM100 Firmware rev. NSM100 A: 0163 NSM100 B: Shelf 1: NS224NSM100 Firmware rev. NSM100 A: 0163 NSM100 B:

NSM100のすべての温度センサーとファンセンサーに「Not available」と表示されます。

Fans: Element Status Status Bytes Status Descriptions 1: NOT AVAILABLE 07,00,00,70 OFF, FAIL 2: NOT AVAILABLE 07,00,00,70 OFF, FAIL 3: NOT AVAILABLE 07,00,00,70 OFF, FAIL 4: NOT AVAILABLE 07,00,00,70 OFF, FAIL 5: NOT AVAILABLE 07,00,00,70 OFF, FAIL 6: NOT AVAILABLE 07,00,00,70 OFF, FAIL 7: NOT AVAILABLE 07,00,00,70 OFF, FAIL 8: NOT AVAILABLE 07,00,00,70 OFF, FAIL 9: NOT AVAILABLE 07,00,00,70 OFF, FAIL 10: NOT AVAILABLE 07,00,00,70 OFF, FAIL 11: NOT AVAILABLE 07,00,00,70 OFF, FAIL 12: NOT AVAILABLE 07,00,00,70 OFF, FAIL 13: NOT AVAILABLE 07,00,00,70 OFF, FAIL 14: NOT AVAILABLE 07,00,00,70 OFF, FAIL 15: NOT AVAILABLE 07,00,00,70 OFF, FAIL 16: NOT AVAILABLE 07,00,00,70 OFF, FAIL 17: NOT AVAILABLE 07,00,00,70 OFF, FAIL 18: NOT AVAILABLE 07,00,00,70 OFF, FAIL 19: NOT AVAILABLE 07,00,00,70 OFF, FAIL 20: NOT AVAILABLE 07,00,00,70 OFF, FAIL Temperature Sensors: Element Status Status Bytes Status Descriptions 1: NOT AVAILABLE 07,00,14,00 2: NOT AVAILABLE 07,00,14,00 3: NOT AVAILABLE 07,00,14,00 4: NOT AVAILABLE 07,00,14,00 5: NOT AVAILABLE 07,00,14,00 6: NOT AVAILABLE 07,00,14,00 7: NOT AVAILABLE 07,00,14,00 8: NOT AVAILABLE 07,00,14,00 9: NOT AVAILABLE 07,00,14,00 10: NOT AVAILABLE 07,00,14,00 11: NOT AVAILABLE 07,00,14,00 12: NOT AVAILABLE 07,00,14,00 13: NOT AVAILABLE 07,00,14,00 14: NOT AVAILABLE 07,00,14,00 15: NOT AVAILABLE 07,00,14,00 16: NOT AVAILABLE 07,00,14,00 17: NOT AVAILABLE 07,00,14,00

NSM100モジュールログで、VPDおよびEEPROMの読み取りエラーが報告されます。

Mon Jan 905:44:04 2023 ( 12+20:47:08.976); 020002E8; I0; HAL; hal; 02;VPD_PCM_Read: start reading pcm[0] i2cAddr:0xa0 bitMsk:0x6 Mon Jan 9 05:44:09 2023 ( 12+20:47:14.086); 020000F5; I0;HAL; hal; 02; Failed to read I2C EEPROM. Status=7 Mon Jan 9 05:44:14 2023 ( 12+20:47:19.086); 020000F5; I0;HAL; hal; 02; Failed to read I2C EEPROM. Status=7 Mon Jan 9 05:44:19 2023 ( 12+20:47:24.086); 020000F5; I0;HAL; hal; 02; Failed to read I2C EEPROM. Status=7 Mon Jan 9 05:44:19 2023 ( 12+20:47:24.086); 0200010D; I0;HAL; hal; 02; PCM 1 VPD: Read failed (bus=1, addr=0xA0) Mon Jan 9 05:44:19 2023 ( 12+20:47:24.288); 020001B0; I0;HAL; hal; 02; PCM 1 VPD CRC: 0xFFE98F5C Mon Jan 9 05:44:19 2023 ( 12+20:47:24.288); 02000110; I0;HAL; hal; 02; PCM 1 VPD Structure: 0x01

storage fault -v に、両方のモジュールのミッドプレーンVPD障害を示します。

 Element Status Status Bytes Status Descriptions 1 [NSM100 A] : NONCRITICAL 03,84,00,E0 MIDPLANE VPD FAULT, ADDITIONAL STATUS AVAILABLE, RESERVED, EXCEPTION DATA VALID, LOG DATA VALID 2 [NSM100 B] : NONCRITICAL 03,8C,00,E0 MIDPLANE VPD FAULT, MASTER, ADDITIONAL STATUS AVAILABLE, RESERVED, EXCEPTION DATA VALID, LOG DATA