ノードがリブートし、BATTERY remain capacity critical lowアラートが表示される
環境
- AFF A50、AFF A30、AFF A20
- AFF C60、AFF C30
- ASA A50、ASA A30、ASA A20
- ASA C30
- FAS50
問題
- イベントログには、次のバッテリアラートが報告されます。例：
[Node-01: env_mgr: nvmem.battery.capLow:alert]: The NVMEM battery capacity is low (1 cycles).[Node-01: env_mgr: nvmem.battery.fccLowCrit:EMERGENCY]: The NVMEM battery full-charge capacity is critically low (15 ). To prevent data loss, the system will shut down in 20 minutes.[Node-01: env_mgr: callhome.battery.warning:alert]: Call home for BATTERY (remain capacity critical low) WARNING.[Node-01: env_mgr: callhome.battery.failure:EMERGENCY]: Call home for BATTERY (full capacity critical low) CRITICAL.[Node-01: statd: monitor.nvramLowBattery:EMERGENCY]: NVRAM battery is dangerously low.[Node-01: statd: monitor.nvramLowBattery.notice:notice]: If the NVRAM battery is dangerously low, the system shuts down automatically every 24 hours to encourage you to replace it. If you reboot the system it will run for another 24 hours before shutting down.[Node-01: statd: callhome.battery.low:alert]: Call home for BATTERY_LOW.[Node-01: statd: monitor.shutdown.nvramLowBattery.pending:alert]: NVRAM battery is dangerously low. Halting system in 24 hours. Replace the battery immediately!- 何も対処しない場合、ノードは24時間ごとにリブートされ、次のイベントが表示されます。例：
[Node-01: env_mgr: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (BATTERY (full capacity critical low) for 20 mins)
[Node-01: env_mgr: nvmem.battery.capNormal:notice]: The NVMEM battery capacity is normal.
[Node-01: statd: monitor.nvramLowBattery:EMERGENCY]: NVRAM battery is dangerously low.
[Node-01: statd: monitor.nvramLowBattery.notice:notice]: If the NVRAM battery is dangerously low, the system shuts down automatically every 24 hours to encourage you to replace it. If you reboot the system it will run for another 24 hours before shutting down.
[Node-01: statd: callhome.battery.low:alert]: Call home for BATTERY_LOW.
- ONTAPのブート中に次のエラーが報告されることがあります。例：
WARNING: The battery is experiencing a critical failure:
- Battery full charge capacity is too low
Without a working battery, the system cannot retain data
during a power outage, which can result in data loss.
Power down the system and verify that the battery is
properly installed.
To ignore this failure and boot the system in a mode
where data loss might occur, press 'c' followed by 'Enter'
- AutoSupportの
SP-LATEST-IPMIセクションにあるセンサーは、次の情報を報告します。例：
======================================
hsamcmd --fault-show-all
===============================
tag origin fld fault reason count time
---- ------- ---- ------------- ------ -----
1 bmc /chassis-1/controller-a/nvbatt-1 Bat_Rem_Cap: Current Sensor 94 LNC 1 Sat Jul 19 23:25:29 2025
2 bmc /chassis-1/controller-a/nvbatt-1 Bat_Rem_Cap: Current Sensor 94 LCR 1 Sat Jul 19 23:25:29 2025
3 bmc /chassis-1/controller-a/nvbatt-1 Bat_Full_Cap: Current Sensor 95 LNC 1 Sat Jul 19 23:25:29 2025
4 bmc /chassis-1/controller-a/nvbatt-1 Bat_Full_Cap: Current Sensor 95 LCR 1 Sat Jul 19 23:25:29 2025
5 bmc /chassis-1/controller-a/nvbatt-1 Bat_Dstg_Cycles: Battery Sensor 99 Fault 2 Sat Jul 19 23:25:29 2025
Fault Lights On:
/chassis-1 6
/chassis-1/controller-a 6
/chassis-1/controller-a/nvbatt-1 6
Sensor Name State Current Critical Warning Warning Critical
Reading Low Low High High
-------------------------------------------------------------------------------------------------
Bat Design Cap normal 10500 W*hr -- -- -- --
Bat Dstg Cycles critlow 1 cycles 2 cycles 3 cycles -- --
Bat Cycle Count normal 3 cycles -- -- -- 450 cycles
Bat FRU LED OFF
Battery Charge Failed? FALSE
Battery Charge Bad? TRUE
Battery Capacity Message BAD
Battery RemCap Desc READY
NV0 Battery State FULLY_DISCHARGED
NV0 Battery Voltage normal 8150 mV 5500 mV 5750 mV 8300 mV 8500 mV
Battery Charge BAD
Dblade Battery Status FULLY_DISCHARGED
Dblade Temp NORMAL_TEMP
- 影響を受けたノードの電源を再投入したあとも同じエラーが表示されます。