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電源装置は正常に動作しているが、シリアル番号の代わりにNO_PSN_PRESENT_が報告されている

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環境

DS224Cシェルフ電源装置

問題

  • 電源装置は正常に動作しているが、次のような出力が報告される:
::> storage shelf show -shelf-id 11 -stack-id 4 -power
  Shelf Name: 4.11
  Stack ID: 4
  Shelf ID: 11
  Shelf UID: 50:0a:09:80:03:78:c1:36
  Serial Number: SHFHUXXXX000XXX
    Module Type: IOM6
  Model: DS2246
  Shelf Vendor: NETAPP
    Disk Count: 24
  Connection Type: SAS
  Shelf State: Online
    Status: Normal
  Power Supply Units:
    Crest  Power  Reset  PSU Operational
    ID Type Part#     Serial#     Power Rating  Factor Drawn  Capable Enabled Firmware Status
    --- ---- ------------ --------------- -------------- ------ ------- ------- ------- -------- ---------------------
     1 00  PPP-PPPPP+XX NO_PSN_PRESENT_ -        -    -    false  true   0000   normal
     2 9C  114-00065+B0 PSD041150272769 -                     -    -false  true   020F   normal
  Voltage Sensors:
  Voltage Operational
    ID   (V) Status
    --- ------- ----------------------
     1    - not-installed
     2    - not-installed
     3   5.70 normal
     4  12.300 normal
  Current Sensors:
    Current Operational
    ID   (mA) Status
    --- ------- ----------------------
     1    - not-installed
     2    - not-installed
     3  10890 normal
     4  17610 normal
  Errors:
  ------
  -
 
  • VPD障害がstorage fault showで発生する場合があります。

Vendor Unique Element 83-IOM12B: (SAS)
Element Status Status Bytes Status Descriptions
1 [IOM12B A] : NONCRITICAL 03,0C,00,20 BACKPLANE VPD FAULT, MASTER, RESERVED
2 [IOM12B B] : OK 01,00,00,A0 RESERVED, RESERVED

  • シェルフログにVPD障害が次のように表示される場合があります:

General Service faults
13 component(s) registered with fault tracker
Local faults:
        9: PCM 1 VPD: FAILED
        10: PCM 2 VPD: FAILED
Remote faults:
        9: PCM 1 VPD: FAILED
        10: PCM 2 VPD: FAILED

  • この問題は、電源装置を別の正常に動作しているものと交換した場合にも発生します。

 

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