メインコンテンツへスキップ

SASエキスパンダが設定したシャーシLEDがPSU交換後もBMCをリブートしても点灯したままになる

Views:
18
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

環境

  • ONTAP 9
  • FAS2720
  • ベースボード管理コントローラ(BMC)

問題

  • PSU交換後もシャーシ警告LEDが点灯したままになる:

get_leds
========
FRU LEDs status
======================
FRU LED ID 1  = BMC Locate LED
FRU LED ID 2  = BMC System LED
FRU LED ID 3  = BMC Controller Attention LED
FRU LED ID 4  = BMC Controller Active LED
...
FRU LED ID 1 is off
FRU LED ID 2 is on. Set by Expander
FRU LED ID 3 is off
FRU LED ID 4 is on

  • 交換後のPSUの状態:

/usr/local/bin/environ -show_all
================================
Sensor Name              State          Current    Critical     Warning     Warning    Critical
Reading       Low         Low         High       High
-------------------------------------------------------------------------------------------------
PSU2 Bad                                 FALSE
PSU1 Bad                                 FALSE
PSU2                                      GOOD
PSU1                                      GOOD
PSU2 ON                                     ON
PSU1 ON                                     ON
PSU1 INFO                               FRU_AVAIL
PSU1 INFO                               FRU_AVAIL
PSU1 FRU                                  GOOD
PSU2 FRU                                  GOOD

  • サービスイベントで、両方のノードのシャーシLEDがオンに設定されています。

Node             ID  Event Location                      Event Description
---------------- --- ----------------------------------  ----------------------
Node-01           1   Chassis 1                           SAS Expander has set the Chassis LED ON
Node-02           1   Chassis 1                           SAS Expander has set the Chassis LED ON

  • システムヘルスサブシステムに障害が表示されない:

Subsystem         Health
----------------- ------------------
SAS-connect       ok
Environment       ok
Memory            ok
Service-Processor ok
Switch-Health     ok
CIFS-NDO          ok
Motherboard       ok
IO                ok
MetroCluster      ok
MetroCluster_Node ok
FHM-Switch        ok
FHM-Bridge        ok
SAS-connect_Cluster ok

  • サービスイベントを削除してBMCをリブートしたり、LEDを手動でオフにしたりしても、 問題は維持され、サービスイベントが再び発生します。

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.