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ONTAPのアップグレード中にBMCの更新が失敗した際のSPAutoUpgradeFailedMajorAlert

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Category:
fas-systems
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hw
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環境

  • FAS2720
  • FAS2750
  • 段階的ONTAPアップグレード

問題

  • 9.7P22から9.9.1P19、さらに9.13.1P9への段階的なONTAPアップグレード中、BMCの更新がHAの1ノードで失敗し、バージョン11.9P1のままになります。

次のEMS logが観察されます SPAutoUpgradeFailedMajorAlert

 [?]  Wed Jul 09 15:37:10 +0900 [node02: servprocd: sp.servprocd.upd.evts:debug]: params: {'reason': 'SP Firmware network update has been successfully scheduled from  11.9P1 to 11.10'}
 [?]  Wed Jul 09 15:37:20 +0900 [node02: servprocd: sp.servprocd.upd.evts:debug]: params: {'reason': 'SP Firmware network update from 11.9P1 to 11.10 has been triggered.'}
 [?]  Wed Jul 09 15:37:51 +0900 [node02: servprocd: sp.servprocd.upd.evts:debug]: params: {'reason': 'SP firmware image has been successfully transferred to SP using network interface.'}
 [?]  Wed Jul 09 15:37:51 +0900 [node02: servprocd: sp.servprocd.upd.unexpt.evts:debug]: params: {'reason': 'Unable to successfully update SP firmware using network interface'}
 [?]  Wed Jul 09 15:37:52 +0900 [node02: servprocd: sp.servprocd.upd.error:error]: SP update error: SP firmware update failure has been detected.
 [?]  Wed Jul 09 15:39:10 +0900 [node02: nphmd: hm.alert.raised:alert]: Alert Id = SPAutoUpgradeFailedMajorAlert , Alerting Resource = SP Upgrade raised by monitor controller
 [?]  Wed Jul 09 15:57:34 +0900 [node02: servprocd: sp.servprocd.upd.evts:debug]: params: {'reason': 'SP Firmware network update has been successfully scheduled from  11.9P1 to 11.10'}
 [?]  Wed Jul 09 15:57:45 +0900 [node02: servprocd: sp.servprocd.upd.evts:debug]: params: {'reason': 'SP Firmware network update from 11.9P1 to 11.10 has been triggered.'}
 [?]  Wed Jul 09 15:58:15 +0900 [node02: servprocd: sp.servprocd.upd.evts:debug]: params: {'reason': 'SP firmware image has been successfully transferred to SP using network interface.'}
 [?]  Wed Jul 09 15:58:15 +0900 [node02: servprocd: sp.servprocd.upd.unexpt.evts:debug]: params: {'reason': 'Unable to successfully update SP firmware using network interface'}
 [?]  Wed Jul 09 15:58:15 +0900 [node02: servprocd: sp.servprocd.upd.error:error]: SP update error: SP firmware update failure has been detected.
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