SPAutoUpgradeFailedMajorAlert は、SP/BMC のアップグレードが成功した後も SYSTEM-HEALTH-ALERT-PERSISTENT に残ります
環境
- ONTAP 9
- サービスプロセッサ(SP)
- ベースボード管理コントローラ(BMC)
- ファームウェアのアップグレード
問題
- ONTAP アップグレード中に SP ファームウェアの自動アップグレードが失敗した場合、ヘルスアラート
SPAutoUpgradeFailedMajorAlertが生成されます。
Cluster::> system health alert show -instance
Node: Node01
Monitor: controller
Alert ID: SPAutoUpgradeFailedMajorAlert
Alerting Resource: SP Upgrade
Subsystem: Service-Processor
Indication Time: Tue Jun 28 21:04:44 2022
Perceived Severity: Major
Probable Cause: Configuration_error
Description: A Service Processor automatic firmware update failure was detected, which can result in Service Processor not being updated to the latest available compatible firmware package.
Corrective Actions: 1. Use the "system service-processor image show" command to display the firmware version that SP is currently booted from.
2. Manually upgrade Service Processor by using the "system service-processor image update" command.
3. Allow sufficient time for the system to update Service Processor firmware to the specified SP firmware package.
4. Contact the technical support if the alert persists.
Possible Effect: Suboptimal system behavior can result from Service Processor not being updated to the latest available compatible firmware package.
Acknowledge: false
Suppress: false
Policy: SPAutoUpgradeFailedMajorAlertPolicy
Acknowledger: -
Suppressor: -
Additional Information: New firmware available: false
New firmware Version : Not Applicable
Auto update: true
Auto update Status: installed
Previous AutoUpdate Status : failed
Alerting Resource Name: SP Upgrade
Additional Alert Tags: device
- その後SPファームウェアが正常にアップグレードされ、すべてのヘルス サブシステムがokと報告した場合でも、
SPAutoUpgradeFailedMajorAlertが削除された後も、AutoSupportのSYSTEM-HEALTH-ALERT-PERSISTENT.XMLの下にアラートが表示され続けることがあります。Cluster::> system health alert delete -node * -alert-id SPAutoUpgradeFailedMajorAlertError:There are no entries matching your query.Cluster::> system health subsystem showSubsystem Health----------------- ------------------SAS-connect okEnvironment okMemory okService-Processor okSwitch-Health okCIFS-NDO okMotherboard okIO okMetroCluster okMetroCluster_Node okFHM-Switch okFHM-Bridge okSAS-connect_Cluster ok13 entries were displayed.