CONTAP-490067: env_mgr: monitor.ioCard.degraded:alert: IO カードが劣化しています: (...)温度が読み取れません

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Category:: ontap-9

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問題

ONTAP EMS AutoSupportセクションの例:

... [node_name: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO4 100G P1 Temp is not readable 
... [node_name: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO4 100G P2 Temp is not readable 
... [node_name: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO4 100G CX6 Temp is not readable

SP-LATEST-IPMI AutoSupportセクションの例:

IO4 100G P1 Temp      nonreadable     -- C
IO4 100G P2 Temp      nonreadable     -- C

message.log.gz AutoSupportセクションの例:

... [user:info] 1 ... node_name cpmi 13405 - - env_iomond:get_readings:cpmi_se:ERR:Error invoking polling command /usr/bin/timeout 30 nice --4 /platform/etc/environ/mellanox_poll.py 4 pci0:200:0:0 pci0:200:0:1, process exited with returncode = 124
... [user:info] 1 ... node_name cpmi 13405 - - env_iomond:get_readings:cpmi_se:ERR:Error invoking polling command /usr/bin/timeout 30 nice --4 /platform/etc/environ/mellanox_poll.py 2 pci0:156:0:0 pci0:156:0:1 pci0:156:0:2 pci0:156:0:3, process exited with returncode = 124
... [user:info] 1 ... node_name cpmi 13405 - - env_iomond:check_in_range:cpmi_se:ERR:slot 4 sensor id: 1 port temp not readable.
... [user:info] 1 ... node_name cpmi 13405 - - env_iomond:check_in_range:cpmi_se:ERR:slot 4 sensor id: 2 port temp not readable.