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ONTAPでAutoSupportが設定されているが、ステータスがOFFと表示される

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ontap-9
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環境

  • すべてのONTAPバージョン
  • AutoSupport

問題

  • 顧客およびパートナーの受取人はAutoSupportメッセージを受信しますが、メッセージはActive IQサイトには表示されません
  • EMSイベントに対してサポートケースは自動的に生成されません

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