メインコンテンツまでスキップ

「サーバーに接続できませんでした」というエラーが表示されて AutoSupport の配信に失敗する

Views:
368
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core<a>2008858824</a>
Last Updated:

環境

  • ONTAP 9
  • AutoSupport

問題

  • AutoSupportメールの 配信に失敗する
  • エラー Couldn't connect to server

ClusterA::> autosupport history show -instance
Node: ClusterA-01
AutoSupport Sequence Number: 100
Destination for This AutoSupport: smtp
Trigger Event: callhome.invoke
Time of Last Update: 7/28/2021 12:00:29
Status of Delivery: transmission-failed
Delivery Attempts: 15
AutoSupport Subject: USER_TRIGGERED (TEST:test)
Delivery URI: mailto:autosupport@netapp.com
Last Error: Couldn't connect to server
Time of Generation: 7/28/2021 10:45:40
AutoSupport Compressed Size: 34.47KB
Percent Complete: -
Rate of Upload: -
Time Remaining for Upload: 0s
AutoSupport Decompressed Size: 284.2KB
Total Collection Time (ms): 690

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.