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ノード管理LIFがダウンしているため、AutoSupportの送信が失敗しました

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Category:
ontap-9
Specialty:
CORE
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環境

  • ONTAP 9
  • FAS / AFF システム
  • AutoSupport(ASUP)

問題

  • クラスター内の他のノードでは AutoSupport 送信が機能しているのに、あるノードで AutoSupport 送信が失敗する:

Cluster::> autosupport history show -node Node-01
       Seq                   Attempt  Percent  Last
Node       Num   Destination Status         Count   Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
Node-01    3052   smtp     ignore         1     -     2/15/2024 01:15:35
          http     transmission-failed 15     -     2/15/2024 02:31:47
          noteto    ignore           1     -     2/15/2024 01:15:35

  • 影響を受けるノードで ASUP が適切に設定されています。
  • notifyd ログには次のイベントが表示されます:

Cluster::> node run -node Node-01 -command rdfile /etc/log/mlog/notifyd.log

[kern_notifyd:info:2066] 0x80dde7d00: 0: ERR: AutoSupport::OnDemand: Unable to send polling query to ASUP OnDemand Server, error: Unable to send AOD request to OnDemand Server: Couldn't connect to server
[kern_notifyd:info:2066] (category: 2066:0:deliver) (emittime: 2/18/2024 19:03:10) (message: STATE: INIT => CONNECT handle 0x8145d3008; line 1670 (connection #-5000))

[kern_notifyd:info:2066] (category: 2066:0:deliver) (emittime: 2/18/2024 19:03:10) (message: Immediate connect fail for 216.240.21.18: Network is unreachable)
[kern_notifyd:info:2066] (category: 2066:0:deliver) (emittime: 2/18/2024 19:03:10) (message: Immediate connect fail for 2620:10a:4005:c000::a78:2d11: No route to host)

  • 影響を受けるノードのノード管理LIFをホストするポートがダウンしています:

Cluster-01::> network port show -node Node-01
                          Speed(Mbps) Health
Port    IPspace    Broadcast Domain Link MTU  Admin/Oper  Status
--------- ------------ ---------------- ---- ---- ----------- --------
e0M    Default    Default      down 1500  auto/-    -

  • ノード管理 LIF もダウンしています:

Cluster-01::> network interface show -role node-mgmt

       Logical   Status    Network       Current     Current Is
Vserver    Interface  Admin/Oper Address/Mask     Node      Port   Home
----------- ---------- ---------- ------------------ ------------- ------- ----
Cluster-01
      Node-01_mgmt
            up/down  10.XX.XX.190/24   Node-01
                                  e0M    true

[Node-01: vifmgr: vifmgr.lifmoved.linkdown:notice]: LIF Node-01_mgmt1 (on virtual server xxxxx), IP address 10.XX.XX.190, is being moved to node Node-01, port e0M.

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