メインコンテンツまでスキップ

ノード管理LIFの停止が原因でAutoSupport転送に失敗する

Views:
27
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core<a>2009945471</a>
Last Updated:

環境

  • ONTAP 9
  • FAS / AFFシステム
  • AutoSupport(ASUP)

問題

  • クラスタ内の他のノードの動作中に、あるノードでASUPの送信が失敗します。

Cluster::> autosupport history show -node Node-01
       Seq                   Attempt  Percent  Last
Node       Num   Destination Status         Count   Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
Node-01    3052   smtp     ignore         1     -     2/15/2024 01:15:35
          http     transmission-failed 15     -     2/15/2024 02:31:47
          noteto    ignore           1     -     2/15/2024 01:15:35

  • 影響を受けるノードでASUPが正しく設定されている。
  • notifydログには、次のイベントが表示されます。

Cluster::> node run -node Node-01 -command rdfile /etc/log/mlog/notifyd.log

[kern_notifyd:info:2066] 0x80dde7d00: 0: ERR: AutoSupport::OnDemand: Unable to send polling query to ASUP OnDemand Server, error: Unable to send AOD request to OnDemand Server: Couldn't connect to server
[kern_notifyd:info:2066] (category: 2066:0:deliver) (emittime: 2/18/2024 19:03:10) (message: STATE: INIT => CONNECT handle 0x8145d3008; line 1670 (connection #-5000))

[kern_notifyd:info:2066] (category: 2066:0:deliver) (emittime: 2/18/2024 19:03:10) (message: Immediate connect fail for 216.240.21.18: Network is unreachable)
[kern_notifyd:info:2066] (category: 2066:0:deliver) (emittime: 2/18/2024 19:03:10) (message: Immediate connect fail for 2620:10a:4005:c000::a78:2d11: No route to host)

  • 該当するノードのノード管理LIFをホストするポートが停止しています。

Cluster-01::> network port show -node Node-01
                          Speed(Mbps) Health
Port    IPspace    Broadcast Domain Link MTU  Admin/Oper  Status
--------- ------------ ---------------- ---- ---- ----------- --------
e0M    Default    Default      down 1500  auto/-    -

  • ノード管理LIFも停止しています。

Cluster-01::> network interface show -role node-mgmt

       Logical   Status    Network       Current     Current Is
Vserver    Interface  Admin/Oper Address/Mask     Node      Port   Home
----------- ---------- ---------- ------------------ ------------- ------- ----
Cluster-01
      Node-01_mgmt
            up/down  10.XX.XX.190/24   Node-01
                                  e0M    true

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.

 

  • この記事は役に立ちましたか?