メインコンテンツへスキップ

多くのAPI呼び出しが失敗エラーで返されます: 502 Proxy Error

Views:
113
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

環境

  • ONTAP 9
  • REST API
  • Astra Trident
  • ONTAP System Manager(OSM)

問題

  • ONTAP System Managerは、クラスタ管理LIFまたはクラスタ管理が存在するノード管理LIFで到達できません
  • ブラウザは読み込み状態を表示するだけで、何も起こりません
  • OSMの異なるセクションをナビゲートすると、ネットワークの問題で失敗します。
  • アプリケーション(Tridentなど)は次のようなエラーを表示します: 

    Failed to provision volume with StorageClass "<name>": rpc error: code = Unknown desc = encountered error(s) in creating the volume: [Failed to create volume pvc-xxxx-yyyy on storage pool <name> from backend <name>: backend <name> is not Online]". SVMs SVM1, SVM2 and SVM3

    time="2024-07-05T10:06:14Z" level=info msg="deferred syncing TridentBackendConfig 'trident-system/backend-ontap-nas', requeuing; reconcile deferred; problem initializing storage driver 'ontap-nas': error initializing ontap-nas driver: could not create Data ONTAP API client: error creating ONTAP API client: error reading SVM details: API status: failed, Reason: The proxy server failed to communicate with the ontapi server at address 192.168.x.x, Code: 13114" crdControllerEvent=add logLayer=crd_frontend logSource=trident-crd-controller requestID=4d2ea614-0fe1-45c9-95c6-xxxxxxxxxxxx requestSource=CRD workflow="cr=reconcile"

     
  • 多くのAPIコールが失敗エラーで返されます: 502 Proxy Error
  • AUDIT-MLOG-TXT.GZ
Wed Jan 01 2023 00:00:00 +02:00 [kern_audit:info:11111] 1234e8000001f000 :: Cluster1:ontapi :: 192.168.0.1:11111 :: Cluster1:admin :: POST /servlets/netapp.servlets.admin.XMLrequest_filer HTTP/1.1 :: Error: 502 Proxy Error
 
  • EMS-LOG-FILE.GZ
Wed Jan 01 10:00:00 +0200 [Cluster1-01: mgwd: kern.vm.mmap.return:notice]: mmap(2) by mgwd (pid 2913) for size 5619712 failed: VMEM limit exceeded, limit 4294967296, error 12.
 
  • APACHE-ERROR.GZ
[Wed Jan 01 10:00:00.111111 2023 +0000] [proxy:error] [pid 95609:tid 34402477568] [client 192.168.0.1:54858] AH00898: Error reading from remote server returned by //servlets/netapp.servlets.admin.XMLrequest_filer
[Wed Jan 01 10:00:00.111112 2023 +0000] [proxy_  http:error] [pid 95609:tid 34402477568] (20014)Internal error (specific information not available): [client 192.168.0.1:54858] AH01102: error reading status line from remote server 127.0.0.1:936
 
  • MGWD.GZ
Wed Jan 01 10:00:00 +02:00 [kern_mgwd:info:3153] A [src/rdb/sql_local_unit.cc 806 (0x823d02000)]: sqlite_logger: SQLite Error: (1) statement aborts at 4: [ATTACH DATABASE '/mroot/etc/cluster_config/rdb/VLDB/_sql/rdb.db' AS vldb;] database vldb is already in use
Wed Jan 01 10:00:00 +02:00 [kern_mgwd:info:3153] 0x823d02000: 8803eb00002a49c4: ERR: SQL_CONTEXT: _execute_setup_stmts:src/sql_context.cc:1056 _execute_setup_stmts: failed to exec statement 'ATTACH DATABASE '/mroot/etc/cluster_config/rdb/VLDB/_sql/rdb.db' AS vldb;' for on demand connection 0x834cabd08: SQL logic error database vldb is already in use
Wed Jan 01 10:00:00 +02:00 [kern_mgwd:info:3153] sqlite exec message: database vldb is already in use
Wed Jan 01 10:00:00 +02:00 [kern_mgwd:info:3153] A [src/rdb/sql_local_unit.cc 806 (0x821a39c00)]: sqlite_logger: SQLite Error: (1) statement aborts at 4: [ATTACH DATABASE '/mroot/etc/cluster_config/rdb/Bcom/_sql/rdb.db' AS bcomd;] database bcomd is already in use
Wed Jan 01 10:00:00 +02:00 [kern_mgwd:info:3153] 0x821a39c00: 8503e80002080bc0: ERR: SQL_CONTEXT: _execute_setup_stmts:src/sql_context.cc:1056 _execute_setup_stmts: failed to exec statement 'ATTACH DATABASE '/mroot/etc/cluster_config/rdb/Bcom/_sql/rdb.db' AS bcomd;' for on demand connection 0x834cabd08: SQL logic error database bcomd is already in use
Wed Jan 01 10:00:00 +02:00 [kern_mgwd:info:3153] sqlite exec message: database bcomd is already in use

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.