メインコンテンツへスキップ

LIFのダウンおよびアップ操作を実行した後、一方のノードがSMTP経由でAutoSupportを送信できない

Views:
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

環境

  • ONTAP 9
  • AutoSupport(ASUP)

問題

  • LIF の停止 / 稼働処理の実行後、一方のノードは SMTP 経由で AutoSupport を送信できません。
  • notifyd ログは、クラスタ管理LIFがSMTPサーバと通信できず、その結果curl error (28): Timeout was reached が発生したことを示しています。

0000001c.000c77a0 043ff2e6 Wed Sep 03 2025 01:41:55 +09:00 [kern_notifyd:info:2216] (category: 2216:210:deliver) (emittime: 9/3/2025 00:26:23) (message: connect to <SMTP Server IP> port 25 from <Cluster management IP> port 55679 failed: Operation timed out)
0000001c.000c77a1 043ff2e6 Wed Sep 03 2025 01:41:55 +09:00 [kern_notifyd:info:2216] (category: 2216:210:deliver) (emittime: 9/3/2025 00:26:23) (message: Failed to connect to <SMTP Server IP> port 25 after 75000 ms: Couldn't connect to server)
0000001c.000c77a2 043ff2e6 Wed Sep 03 2025 01:41:55 +09:00 [kern_notifyd:info:2216] (category: 2216:210:deliver) (emittime: 9/3/2025 00:26:23) (message: Closing connection)
0000001c.000c77a3 043ff2e6 Wed Sep 03 2025 01:41:55 +09:00 [kern_notifyd:info:2216] (category: 2216:210:deliver) (emittime: 9/3/2025 00:26:23) (message: Failed to transmit smtp asup 210, curl error(28): Timeout was reached)

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.

 

  • この記事は役に立ちましたか?