メインコンテンツまでスキップ

CONTAP-60338:NSM100のアップグレード中に最初のシェルフモジュールが表示されなくなり、シングルパスアラートが発生し、アップグレードプロセスに想定よりも時間がかかる

Views:
Visibility:
Customer
Votes:
0
Category:
ontap-9
Specialty:
CORE
Last Updated:

問題

  • ONTAPがAutoSupport callhomeメッセージをトリガーします。disk redundancy failed

  • EMSログに次のようなメッセージが表示されます。

Tue Nov 23 22:58:59 IST[node-02: dsa_sfu: sfu.downloadStarted:info]: Update of disk shelf firmware started on 2 shelves.
Tue Nov 23 22:59:02 IST[node-02: dsa_sfu: sfu.rebootRequest:info]: Issuing a request to reboot disk shelf 0x.shelf0 module A.
Tue Nov 23 22:59:02 IST[node-02: dsa_sfu: sfu.rebootRequest:info]: Issuing a request to reboot disk shelf 0x.shelf1 module A.
Tue Nov 23 23:32:37 IST[node-02: dsa_disc: shelf.config.tospha:info]: System has transitioned to single path HA attached storage
Tue Nov 23 23:32:37 IST[node-02: dsa_disc: callhome.dsk.redun.fault:error]: Call home for DISK REDUNDANCY FAILED

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.