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CommvaultクライアントがSMB共有への接続を失う

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Category:
ontap-9
Specialty:
nas
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環境

  • ONTAP 9
  • Commvault
  • CIFS / SMB

問題

  • CommVaultがCIFS/SMB共有への接続を維持できず、Commvaultバックアップでエラー「A network connection was disconnected」が表示される：
clipboard_e734a2024b24230355a488c81319fdcd4.png
 
  • 問題発生時にONTAPのsktraceログに以下のエラーが表示される場合があります：
2023-04-05T12:10:01Z 136617437674821770   [4:0] NBLADE_Chk:  n0xaa637f: src/Protocols/Cifs/Support/Smb2Credits.cpp:390 rt=1171
2023-04-05T12:10:01Z 136617437674923785   [2:0] NBLADE_Chk:  n0xaa637f: src/Protocols/Cifs/Support/Smb2Credits.cpp:390 rt=1171
2023-04-05T12:10:01Z 136617437675093101   [3:0] NBLADE_Chk:  n0xaa637f: src/Protocols/Cifs/Support/Smb2Credits.cpp:390 rt=1171

 

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