メインコンテンツへスキップ

VMサーバーとストレージシステム間の断続的な切断

  1. 最後の更新
  2. PDFとして保存
Views:
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
nas
Last Updated:

環境

  • A400
  • ONTAP 9.15.1P8
  • CIFS
  • SamSung VDI SmartCloud
  • IIS

問題

  • VMサーバーとそのNetAppストレージシステム間の断続的な切断
  • VDIポータルサーバーでIIS 500エラーが発生する問題
clipboard_eed657855fb8aff5d9660b54818779250.png
  • Windows イベント
Error   8/25/2025 5:34:40 PM   Microsoft-Windows-SMBClient   30803   None  "The network connection could not be established."
 
Error: {Device Timeout}
The I/O operation at %hs failed to complete before the time-out period expired.
Server name: server1
Server address: ip_address:445
Instance name: \Device\LanmanRedirector
Connection type: Wsk
  • EMSおよびSecdログにCIFS関連のエラーはありません
  • ワークロードに高いレイテンシはありません
clipboard_e55a53006b83a1fe126093fffbb3b8c96.png
clipboard_e6673ca4030ae593337bc38be4016a8ff.png
clipboard_e5c09a0e199cd0c3ab2c32bbdc82a366c.png

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.