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スキャンタイムアウトのVscanイベントが原因でCIFSアクセスが失われる

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Category:
ontap-9
Specialty:
nas
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環境

  • ONTAP 9
  • Vscan
  • CIFS

問題

  • CIFS共有への断続的なアクセス
  • scan-timedout  Vscanイベントで観察されたイベント:
Vserver: <vserver_name>
Node: <node_name>
scan-timedouts events in vscan

<vserver_name>
           <node_name>       -              scan-timedout   
<vserver_name>
           <node_name>       -              scan-timedout    
                                                         
  • AVコネクタのログにスロットルが表示される

2024-02-19T11:58:48.000167Z ^^ throttleLimit: [526] ^^
2024-02-19T11:58:48.000214Z ^^ throttleLimit: [526] ^^
2024-02-19T13:23:39.000115Z ^^ throttleLimit: [526] ^^

  • Packet Traceでは、AntivirusサーバがBusyと表示されています。

72 192.1x8.0.x5 192.1x8.0.x1 VSCAN2 1356 Scan Extended Request: \share_name\Folxxr0001\Folxxr000002\textfileinformation.log
74 192.1x8.0.x1 192.1x8.0.x5 VSCAN2 248   Scan Reply: Busy, Try Again Later

  • アンチウイルスユーザーアカウントが対話型ログオン拒否ポリシーに追加されました​​​​

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