ONTAPアップグレード後のZAPIタイムアウト

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Category:: ontap-9

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環境

ONTAP 9
NetApp ONTAPI （ZAPI）
サービスプロセッサ（SP）
Baseboard Management Controller（BMC）

問題

ZAPI呼び出し <environment-sensors-get-iter> から値が返されず、50秒以上経過するとタイムアウトが返される

time curl --connect-timeout 30 --user username --insecure --data-ascii '<?xml version="1.0" encoding="UTF-8"?><netapp xmlns=http://www.netapp.com/filer/admin version="1.130"> <environment-sensors-get-iter/>

</netapp>' -H "Content-Type: text/xml" 'https://10.11.12.13/servlets/netapp....Lrequest_filer'

% Total % Received % Xferd Average Speed Time Time Time Current

Dload Upload Total Spent Left Speed

100 3078 0 2929 100 149 34 1 0:02:29 0:01:23 0:01:06 156

real 1m 29.31s

user 0m 0.02s

sys 0m 0.00s

cluster01::*> system node environment sensors show -node node01

Node Sensor State Value/Units Crit-Low Warn-Low Warn-Hi Crit-Hi

---- --------------------- ------ ----------- -------- -------- ------- -------

ramfas11

PSU2 normal

GOOD

PSU1 normal

GOOD

Fan3 normal

GOOD

Fan2 normal

GOOD

Fan1 normal

GOOD

SP Status normal

IPMI_HB_OK

mSATA Status normal

OK

mSATA Pres normal

PRESENT

Warning: Unable to list entries on node node01. The Service Processor on node "node01" is not reachable. Verify that the SP or BMC is online, verify that api-service is enabled on the

SP or BMC, verify that the partner node is running, check if pings from SP or BMC to partner node work, check if hw-assist keep-alives are normal, check that network ports are

configured correctly and are functional (up). Then, try the command again.

Error: show failed on node "node01": The Service Processor on node "node01" is not reachable. Verify that the SP or BMC is online, verify that api-service is enabled on the SP or BMC,

verify that the partner node is running, check if pings from SP or BMC to partner node work, check if hw-assist keep-alives are normal, check that network ports are configured

correctly and are functional (up). Then, try the command again.

8 entries were displayed.

SP-MGMT-MLOG-TXT.GZ ASUPセクションのSSLエラー

00000026.021819cb 0448d1c2 Thu Aug 31 2023 18:19:02 +02:00 [kern_servprocd:info:6028] 0x80944b000: 8503e8000083abee: ERR: Servprocd::CLI: sp_get_sensor_info_worker : TTX ERROR: 7 (SSL_connect: certificate verify failed (SSL_error_code = 1))

00000026.021819cc 0448d1c2 Thu Aug 31 2023 18:19:02 +02:00 [kern_servprocd:info:6028] 0x80944b000: 8503e8000083abee: ERR: Servprocd::CLI: sp_get_sensor_info_worker : EXCEPTION Occured in closing the spcc transport

api-serviceの再起動後に問題を続行する

cluster01::*> system service-processor api-service modify -is-enabled false

cluster01::*> system service-processor api-service modify -is-enabled true

cluster01::*> system service-processor api-service check -node node01

SP / BMCのリブート後に問題を続行する

cluster01::*> system service-processor reboot-sp -node node01

servprocdプロセスの再起動後に問題が続行される