ONTAP for AutoSupport 9 over SMTP のエラーメッセージ: 421 4.3.2 Service not available
環境
- ONTAP 9
- AutoSupport
- 転送 SMTP
問題
- AutoSupport が SMTP 経由で送信できません。
- SMTP アカウントに AutoSupport メッセージを受信していません
ONTAP のエラー:
- AutoSupport 履歴の確認:
::>system autosupport history show -node <node_name> -fields node,seq-num,status,error,destination
または
- 特定のシーケンスを確認します
::> system autosupport history show -seq-num 270 -instance
Node: Node-01 AutoSupport
Sequence Number: 270
Destination for This AutoSupport: smtp
Trigger Event: callhome.invoke
Time of Last Update: 12/24/2015 00:42:51
Status of Delivery: transmission-failed
Delivery Attempts: 15
AutoSupport Subject: USER_TRIGGERED (TEST:Testing from NODE1)
Delivery URI: mailto:admins@example.com
Last Error: weird server reply
notifyd のエラー:
- notifyd.log の確認方法:
::> node run -node (node name) -command rdfile /etc/log/mlog/notifyd.log
(category: 1620:538:deliver) (emittime: 12/24/2020 00:42:51) (message: Trying 10.0.0.1:25...)
(category: 1620:538:deliver) (emittime: 12/24/2020 00:42:51) (message: Connected to exchange.com (10.0.0.1) port 25 (#0))
(category: 1620:538:deliver) (emittime: 12/24/2020 00:42:51) (message: Marked for [keep alive]: SMTP default)
(category: 1620:538:deliver) (emittime: 12/24/2020 00:42:51) (message: SMTP 0x809c4ff state change from STOP to SERVERGREET)
(category: 1620:538:deliver) (emittime: 12/24/2020 00:42:51) (message: 421 4.3.2 Service not available)
(category: 1620:538:deliver) (emittime: 12/24/2020 00:42:51) (message: Got unexpected smtp-server response: 421)
(category: 1620:538:deliver) (emittime: 12/24/2020 00:42:51) (message: multi_done)
(category: 1620:538:deliver) (emittime: 12/24/2020 00:42:51) (message: Marked for [closure]: SMTP done with bad status)
(category: 1620:538:deliver) (emittime: 12/24/2020 00:42:51) (message: Closing connection 0)
(category: 1620:538:deliver) (emittime: 12/24/2020 00:42:51) (message: Failed to transmit smtp asup 538,curl error: Weird server reply)