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DS2246 シェルフファンのクリティカルステータスが高速で実行されています

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Category:
fas-systems<a>DS2246</a><a>ファン</a><a>2009055913</a>
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hw
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環境

  • AFFシステム
  • FASシステム
  • DS2246
  • MetroCluster

問題

  • SHELF_FAULT およびに対して生成されるAutoSupportアラート SHELF COOLING UNIT FAILED
 
[Node-01: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 3a. Check fans, power supplies, disks, and temperature sensors.
[Node-01: statd: callhome.shlf.fault:error]: Call home for SHELF_FAULT
[Node-01: monitor: monitor.globalStatus.critical:EMERGENCY]: Disk shelf fault.
 
[Node-01: dsa_worker5: callhome.shlf.fan:EMERGENCY]: Call home for SHELF COOLING UNIT FAILED
 
 
  • environment status""は  、サーバールームの温度が正常であっても、ファンが非常に高速で動作していることを示しています。
 Shelf: 10 SES device path: local access: 3a.125L103 Module type: IOM6; monitoring is active Shelf status: critical condition SES Configuration, shelf 10: logical identifier=0x500a09800385ace9 vendor identification=NETAPP product identification=DS2246 [truncated...] Cooling Unit installed element list: 1, 2, 3, 4; with error: 1, 2, 3, 4 Cooling Units by element: [1] 8000 RPM [2] 8020 RPM [3] 8000 RPM [4] 8000 RPM 

実行したトラブルシューティング: 

  • シェルフファームウェアが最新バージョンです
  • SP FWを最新バージョンにアップグレード
  • IOM、PSU、ファンはすべて個別に取り付け直した

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