複数のファンでノードが停止しています

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Category:: aff-series<a>シャーシ</a><a>ファン</a><a>の sysfan</a><a>2008813638 を警告します</a>

Specialty:: hw

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環境

AFF A300、AFF A200、FAS8200、FAS2650、FAS2620（SP）
AFF A220、AFF C190、FAS2750、FAS2720（BMC）

問題

複数のファンに障害が発生するとコントローラがシャットダウンします。

env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan3 F1 (1260 RPM) env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan3 F2 (1260 RPM) env_mgr: monitor.chassisFanFail.xMinShutdown:EMERGENCY]: Multiple Chassis Fan failure: System will shut down in 2 minutes. monitor: monitor.globalStatus.critical:EMERGENCY]: Multiple fans has failed: Sysfan3 F1, Sysfan3 F2. statd: monitor.fan.failed:alert]: Multiple fans has failed: Sysfan3 F1, Sysfan3 F2. statd: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Multiple fans failed)

sysconfig -M そのファンの出力：

Fri Jun 18 2021, 23:48:28 MSK !FAN3!021819020448!441-00025!A1! Sat Jun 19 2021, 01:04:18 MSK !FAN3: Error reading FRU EEPROM Sat Jun 19 2021, 07:05:27 MSK !FAN3!021819020448!441-00025!A1!

ファン交換後もEMS -問題が残る：

env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan3 F1 (failed) env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan3 F2 (failed) env_mgr: monitor.chassisFanFail.xMinShutdown:EMERGENCY]: Multiple Chassis Fan failure: System will shut down in 2 minutes. monitor: monitor.globalStatus.critical:EMERGENCY]: Multiple fans has failed: Sysfan3 F1, Sysfan3 F2. statd: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Multiple fans failed) statd: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Multiple fans failed) shutdown_thread0: ha.localNodeShutDown:notice]: Shutdown of the local node has been initiated with inhibit_takeover set to FALSE. cf_main: cf.fsm.takeoverOfPartnerDisabled:error]: Failover monitor: takeover of cluster2-01 disabled (local halt in progress). shutdown_thread0: kern.shutdown:notice]: System shut down because : "Environmental Shutdown".

Wed Jun 23 20:46:54 MSK [toaster1: mgwd: callhome.hm.alert.critical:alert]: Call home for Health Monitor process cphm: CriticalFanFruFaultAlert[021604000131].

Thu Jun 24 11:00:00 MSK [toaster1: statd: monitor.fan.failed:alert]: Multiple fans has failed: Sysfan3 F1, Sysfan3 F2. Thu Jun 24 11:18:36 MSK [toaster1: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan3 F1 (failed) Thu Jun 24 11:18:37 MSK [toaster1: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan3 F2 (failed) Thu Jun 24 11:19:06 MSK [toaster1: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: SysFan3 F1 Thu Jun 24 11:19:06 MSK [toaster1: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: SysFan3 F2