メインコンテンツまでスキップ

リモートグループのリモートユーザ部分がAIQUMサーバにログインできません

Views:
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager<a>2009134513</a>
Specialty:
om
Last Updated:

環境

Active IQ Unified Manager ( AIQUM ) 9.x

問題

  • リモートグループのリモートユーザメンバーがエラーでAIQUMにログインできません-

"Sign In Failed. Please verify Username and Password"

 

  • リモートユーザは「ユーザ検索」と「認証」を成功と表示し、ユーザが属するグループは空の文字列を表示します

  • AIQUMログでエラーが発生しました-

    2022-01-22 21:03:48,460 ERROR [umadmin] [default task-3319] [service.logging.SimpleRemoteLoggingService|logOnServer] [c.n.d.w.c.s.l.LdapServersPagePresenter] User or group '<domain>\<username>' not found in the authentication server. Either the user or group does not exist or it could not be found using the current authentication settings.

    Jan 22 22:06:53 [:NOTIC]::WEB:err:[IP_Address]::Authentication failed for user1 [org.springframework.security.web.authentication.WebAuthenticationDetails@7798: RemoteIpAddress:<>; SessionId: null]: org.springframework.security.authentication.BadCredentialsException: Authenticating token for ldap user not successful.

 

Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support