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E シリーズ AutoSupport の配信エラー

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環境

  • すべてのEシリーズプラットフォーム
  • StorageGRIDアプライアンスSG56xx、SG57xx、およびSG60xx

 

問題

AutoSupport(ASUP)メッセージを配信できなかったことを示すEシリーズSANtricity管理アプリケーションからEメールアラートを受信しました。

Node ID: XXXXXXXXXXX
Host IP Address: xx:xx:xx:xx Host ID: eos-b 
Event occurred: Sat, 13 Mar 2021 20:11:14 +0000
Event Message: An ASUP message could not be delivered from the array management host eos-b to NetApp ASUP https gateway  https://support.netapp.com/put/AsupPut/.

または

Event Message: An ASUP message could not be delivered from the array management host eos-b to NetApp ASUP smtp

警告

2023年10月3日より、NetAppは  次のいずれかの方法で送信されないAutoSupportメッセージ送信を拒否する変更を実施します。

  • HTTPS(TLS 1.2以降を使用) 
  • SMTP 

SU484「NetApp will reject AutoSupport messages transmitted with insufficient transport security」を参照してください。

一般的なAutoSupport配信エラー

 

 

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