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HTTP 500 はストレージ使用率の StorageGRID API に失敗します "URN のサービス s3 が無効です "

Views:
11
Visibility:
Public
Votes:
0
Category:
storagegrid
Specialty:
sgrid
Last Updated:

に適用されます

  • StorageGRID 11.3
  • S3 プラットフォームサービス

問題

  • /grid/accounts/{id}/usage HTTP 500 により StorageGRID 管理 API が失敗Invalid service s3 in URNします。
  • nms.log 管理ノードのに次のエラーが表示されます。

ERROR   Internal server error. The server encountered an error and could not complete your request. Please try again. If the problem persists, contact Technical Support. {"Error"=>{"Code"=>"InternalError", "Message"=>"We encountered an internal error. Please try again.", "Resource"=>"/?x-ntap-sg-usage", "RequestId"=>"<REQUESTID>"}} (MgmtApi::LocalizedRuntimeError)
ERROR   /usr/local/lib/site_ruby/mgmt-api/rest-client/resource.rb:717:in `handle_errors!'
ERROR   /usr/local/lib/site_ruby/mgmt-api/accounts/account.rb:448:in `usage'
ERROR   /usr/local/mgmt-api/app/controllers/accounts.rb:259:in `block in registered'
ERROR   
     {
     "errors": [
       {
       "text": "{\"Error\"=>{\"Code\"=>\"InternalError\", \"Message\"=>\"We encountered an internal error. Please try again.\", \"Resource\"=>\"/?x-ntap-sg-usage\", \"RequestId\"=>\"<REQUESTID>\"}}",
       "key": "error.i18n.validation"
       }
      ],
     "message": {
      "text": "Internal server error. The server encountered an error and could not complete your request. Please try again. If the problem persists, contact Technical Support.",
      "key": "error.500"
      },
     "code": 500,
     "status": "error",
     "responseTime": "<TIMESTAMP>",
     "apiVersion": "2.4",
     "deprecated": true,
     "data": {
      "type": "MgmtApi::LocalizedRuntimeError",
      "trace": [
       "/usr/local/lib/site_ruby/mgmt-api/rest-client/resource.rb:717:in `handle_errors!'",
       "/usr/local/lib/site_ruby/mgmt-api/accounts/account.rb:448:in `usage'",
       "/usr/local/mgmt-api/app/controllers/accounts.rb:259:in `block in registered'",
       "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:1611:in `call'",
       "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:1611:in `block in compile!'",
       "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:975:in `block (3 levels) in route!'",
       "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:994:in `route_eval'",
       "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:975:in `block (2 levels) in route!'",
       "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:1015:in `block in process_route'",
       "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:1013:in `catch'",
       "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:1013:in `process_route'",
       "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:973:in `block in route!'",
       "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:972:in `each'",
       "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:972:in `route!'",
       "/usr/lib/ruby/vendor_ruby/sinatra/base.rb:1085:in `block in dispatch!'"
       ]
      }
     }

 

  • Invalid service s3 in URNbycast.log 管理ノードのでが検出されました。

ERROR   0248 S3RQ:  Unknown exception (Invalid service s3 in URN: <URN>)
NOTICE   0162 S3RQ: S3 error response: RequestId=<REQUESTID>, Resource=/?x-ntap-sg-usage,  HTTP Status Code=500, ErrorMsg=InternalError, ErrorType=Internal, CustomErrorMessage={<none>}, Details={Invalid service s3 in URN: <URN>}

 

 

 

 

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