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StorageGRIDが追加の送信先へのAutoSupportメッセージの送信に失敗したことを報告する

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環境

NetApp StorageGRID

問題

  • StorageGRID UIがアラートを報告し AutoSupport message failed to sendます。

asupfailedtosend.png

  • 週次、イベントトリガー型、およびユーザトリガー型のAutoSupportが想定どおりにNetAppサポートに送信されます。
  • 追加の宛先に失敗と表示される

failedadditionaldestination.jpg

  • nms.log で /var/local/log は、 設定されている追加の宛先に対する次のエラーを示しています。ERROR   Connection to autosupport destination https://IP_Address:Port failed with errorConnection reset by peer - SSL_connect
  • nms.log に、 /var/local/log 成功した週次ASUPメッセージを示します。 INFO    Successfully sent WEEKLY Asup to destination https://support.netapp.com:443

 

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