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StorageGRIDがAutoSupportメッセージを追加の送信先に送信できなかったことを報告します

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環境

NetApp StorageGRID

問題

  • StorageGRID UIがアラートAutoSupport message failed to sendを報告します。

StorageGRID reports AutoSupport message failed to send to Additional Destination

  • 週単位、イベントトリガー型、およびユーザトリガー型AutoSupportが想定どおりにNetAppサポートに送信されています。
  • Additional DestinationにFailedと表示されます

StorageGRID reports AutoSupport message failed to send to Additional Destination

  • nms.log in /var/local/log で、設定されている追加のデスティネーションに次のエラーを表示します： 
    • ERROR   Connection to autosupport destination https://IP_Address:Port failed with error Connection reset by peer - SSL_connect
  • nms.log in /var/local/logに、次の週次ASUPメッセージが表示されます。 
    • INFO    Successfully sent WEEKLY Asup to destination https://support.netapp.com:443

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