メインコンテンツまでスキップ

StorageGRIDの致命的なインストールエラーSANtricity OSのステージングに失敗しました

環境

  • NetApp StorgageGRID 11.4以降
  • NetApp SANtricity OSのアップグレード 

問題

  • SANtricity OSの更新中に、1つまたは複数のノードで次のエラーメッセージが表示されます。
Error: Fatal installation failure - SANtricity OS staging failed with: Failed. SANtricity OS staging failed with
return code RETCODE_ERROR.
 
 
NetApp SANtricity OSのアップグレード
 
  • OSのアップグレードは完了しているように見えますが、元のファームウェアバージョンのリビジョンは表示されます。
SANtricity OS Upgrade is not applicable to this node.
NetApp SANtricity OSのアップグレード
11.6例: 
NetApp SANtricity OSのアップグレード
 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.