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CHW-1885: AFF A320:「CHASSIS POWER SUPPLY NEED TO BE REPLACED」 PSU交換後のAutoSupport

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問題

  • AFF A320システムでは、PSUがすでに交換された後も、シャーシ内の両方のノードで電源装置(PSU)のエラーが引き続き報告されます。

  • この問題の例となるイベントは次のとおりです:
    env_mgr: monitor.chassisPowerSupply.degraded:debug]: Chassis power supply X is degraded: PSU2 Volt Out is Critical High (YYYY mV)
    monitor.chassisPowerSupply.degraded:debug]: Chassis power supply X is degraded: PSUX Curr Out is Critical Low (0 mA)
    env_mgr: monitor.chassisPowerSupply.degraded:debug]: Chassis power supply X is degraded: PSU2 Power Out is Critical Low (0 W)
    env_mgr: callhome.chassis.ps.replace:debug]: CHASSIS POWER SUPPLY NEED TO BE REPLACED: PS X のコールホーム

  • 以下は、PSUセンサーの問題を示す「system node environment sensors show」の出力例です。
    ...
    PSUX fru fault normal MULTIFAULT
    PSUX FRU Switch discrete normal normal ON
    PSUX FRU Power discrete fault normal LOW
    PSUX FRU Current discrete fault normal LOW
    PSUX FRU Voltage discrete fault normal HIGH

  • 以下は、BMC「system sensors show」コマンドまたはAutoSupport SP-LATEST-IPMI.txt
    ファイルの例で、PSUセンサーの問題(cr = critical)を示しています。
    ...
    PSU2_AC_VIN | 204.000 | Volts | ok | 180.000 | 184.000 | 260.000 | 264.000
    PSU2_AC_Curr_IIN | 0.156 | Amps | ok | 0.000 | 0.000 | 9.984 | 12.012
    PSU2_FAN | 4500.000 | RPM | ok | 800.000 | 1200.000 | na | na
    PSU2_Inlet_Temp | 23.000 | degrees C | ok | 0.000 | 5.000 | 50.000 | 60.000
    PSU2_Hot_Temp | 33.000 | degrees C | ok | 0.000 | 0.000 | 100.000 | 105.000
    PSU2_PIN | 0.000 | Watts | cr | 7.100 | 14.200 | 1611.700 | 1796.300
    PSU2_Presence | 0x0 | discrete | Present | na | na | na | na
    PSU2_FB_Hot_Temp | 27.000 | degrees C | ok | 0.000 | 0.000 | 100.000 | 105.000
    PSU2_VOUT | 12.599 | Volts | cr | 11.400 | 11.400 | 12.589 | 12.599
    PSU2_IOUT | 0.000 | Amps | cr | 0.000 | 0.000 | 140.000 | 149.000
    PSU2_POUT | 0.000 | Watts | cr | 7.100 | 14.200 | 1611.700 | 1796.300
    Power_Good | 0x0 | discrete | Asserted | na | na | na | na

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