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タイムアウト操作により環境センサーの出力が失敗しました

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問題

  • ノードから環境センサーの出力を取得しようとしたときに、次のエラーが報告されます。

::> system environment sensors show -node Node-01
Node Sensor          State Value/Units Crit-Low Warn-Low Warn-Hi Crit-Hi
---- --------------------- ------ ----------- -------- -------- ------- -------
Node-01
   PSU2 FRU        normal
                     GOOD
   PSU1 FRU        normal
        GOOD
   NVDIMM0 Health     normal
                     GOOD
   NVDIMM1 Health normal
                     GOOD
   SP Status        normal
IPMI_HB_OK
Warning: Unable to list entries on node Node-01. Timeout: Operation "bmc_client_bmc_get_sensor_info_iterator::modify_imp()" took longer than 25 seconds to complete [from mgwd on node "Node-01" (VSID: -1) to servprocd at 127.0.0.1]
Error: show failed: Timeout: Operation "bmc_client_bmc_get_sensor_info_iterator::modify_imp()" took longer than 25 seconds to complete [from mgwd on node "Node-01" (VSID: -1) to servprocd at 127.0.0.1]
5 entries were displayed.

  • system node power show の出力もタイムアウト エラーで失敗します。

::> system node power show
Node        Status
---------------- -----------
Error: Timeout: Operation "bmc_client_system_power_status_iterator::modify_imp()" took longer than 25 seconds to complete [from mgwd on node "Node-01" (VSID: -1) to servprocd at 127.0.0.1]
Node-01        -
Node-02      -
2 entries were displayed.

  • 影響を受けるノードから以下のイベントが発生します。SP-MGMT-MLOG-TXT.GZセクション:

    [kern_servprocd:info:55561] 0x809824c00: 8503e800016b9888: NOTICE: Servprocd::CLI: get_spcs_port : spcs port value in sp_api_service mdb is 50000
    [kern_servprocd:info:55561] 0x809824c00: 8503e800016b9888: ERR: Servprocd::CLI: sp_get_sensor_info_worker : TTX ERROR: 2 (THRIFT_POLL (timed out))
    [kern_servprocd:info:55561] 0x809824c00: 8503e800016b9888: ERR: Servprocd::CLI: sp_get_sensor_info_worker : EXCEPTION Occured in closing the spcc transport
    [kern_servprocd:info:55561] Thrift: Fri Jul  4 00:14:51 2025 SSL_shutdown: shutdown while in init (SSL_error_code = 1)
    [kern_servprocd:info:55561] 0x809824c00: 8503e800016b9888: ERR: Servprocd::bmc_client: bmc_get_sensor_info_imp: target_node=Node-01, err=The operation timed out.

  • SP API サービスの内部証明書は、次の KB に従って更新されます: Active IQ Wellness リスク: ONTAP はSP/ BMCとの通信時にエラーを報告します。BMC
  • 再起動してサービス プロセッサ デーモンを再起動してBMC変更はありません。

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