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STARTTLS 経由の SMTP 認証による AutoSupport が期待どおりに動作しない

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Category:
ontap-9
Specialty:
core
Last Updated:

環境

  • ONTAP 9.15.1以降
  • AutoSupport
  • STARTTLS

問題

  • AutoSupportを有効にした後-smtp-encryption start_tls、AutoSupportが正常に送信されません。
  • 次のエラーが表示されます。notifydログ:

message: 554 5.2.252 SendAsDenied; cluster1@netapp.com not allowed to send as cluster1_node1@netapp.com; STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Cannot submit message.

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