AutoSupport - ホストのupport.netapp.com'を解決できませんでした
環境
- ONTAP 9
- AutoSupport
問題
- AutoSupportが送信できない
- 差出人
notifyd.log：
[kern_notifyd:info:2565] 0x80f1a3f00: 0: ERR: AutoSupport::OnDemand: Unable to send polling query to ASUP OnDemand Server, error: Unable to send AOD request to OnDemand Server: Couldn't resolve host name
[kern_notifyd:info:2565] Could not resolve host: support.netapp.com
- AutoSupport check show-details show
Category: http-https
Component: http-put-destination
Status: failed
Detail: HTTP/S PUT connectivity check failed for destination:
https://support.netapp.com/put/AsupPut/. Error: Could not resolve host - 'support.netapp.com'
Corrective Action: Use "dns check" command to check DNS connection
- DNSサーバへのpingが機能する
dns check -vserver svm1 -name-server <ip_address>表示"Network is unreachable"