AutoSupportがsupport.jp.com NetAppをプロキシとして使用して送信できない

cluster2::> system node autosupport check show-details -node cluster2-01
Node: cluster2-01

Category: http-https
      Component: http-put-destination
       Status: failed
       Detail: HTTP/S PUT connectivity check failed for destination:
           https://support.netapp.com/put/AsupPut/ via proxy - 
          support.netapp.com/asupprod/post/1.0/postAsup Error:
           Timeout was reached when connecting to the server -
           'support.netapp.com'
  Corrective Action: Possible network configuration issue. Ensure that you
           have network connectivity

      Component: http-post-destination
       Status: failed
       Detail: HTTP/S POST connectivity check failed for destination:
           https://support.netapp.com/put/postAsup/ via proxy - 
          support.netapp.com/asupprod/post/1.0/postAsup Error:
           Timeout was reached when connecting to the server -
           'support.netapp.com'
  Corrective Action: Possible network configuration issue. Ensure that you have 
           network connectivity