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SwitchFanNotOperation_Alert - AutoSupport メッセージ

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19
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Category:
fabric-interconnect-and-management-switches
Specialty:
hw
Last Updated:

環境

  • ONTAP 9
  • ヘルスモニタプロセスcshmのCall home:SwitchFanNotOperational_Alert

イベント サマリ

SwitchFanNotOperational_Alertは、ファンの電源装置が検出されず、ファンのステータスがNon-operationalと表示された場合に送信されます。 

検証

Call Homeイベント

HA Group Notification from Node Name (Health Monitor process cshm: SwitchFanNotOperational_Alert[Switch Name(Switch Serial Number)/Fan Module-3]) ALERT

EMSログ

event log show -severity * -message-name callhome*

[Node Name: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: SwitchFanNotOperational_Alert[Switch Name(Switch Serial Number)/Fan Module-3].

Command Line

system health alert show -node <node name> -monitor cluster-switch -alert-id SwitchFanNotOperational_Alert

            Node: Node01
          Monitor: cluster-switch
       Class of Alert: SwitchFanNotOperational_Alert
     Severity of Alert: Major
       Probable Cause: Out_of_service
Probable Cause Description: "Fan Module-3" on switch "Switch Name(Switch Name)" is not functioning properly.
      Possible Effect: Cooling of switch "Switch Name(Serial Number)" might be degraded.
     Corrective Actions: 1) Use the switch CLI to verify that the fan is functioning at the expected speed.                      2) Replace the fan, if it is not operational.

スイッチログ出力:

switch_name# show environment fan detail

Fan:
---------------------------------------------------------------------------
Fan        Model         Hw    Direction     Status
---------------------------------------------------------------------------
Fan1(sys_fan1)  NXA-FAN-30CFM-F    --    back-to-front  Failure
Fan2(sys_fan2)  NXA-FAN-30CFM-F    --    back-to-front   Ok

Fan:
------------------------------------------------------------------
Fan Name      Fan Num   Fan Direction   Speed(%)  Speed(RPM)
------------------------------------------------------------------
Fan1(sys_fan1)    fan1   back-to-front   0     0
Fan1(sys_fan1)    fan2   back-to-front   100     11563

解決策

  1. メンテナンスが進行中であるか、AutoSupportコールホームタイムスタンプ中にスケジュールされているかを確認します。
  2. データセンター内に電源問題があるかどうかを確認します。
  3. ファンが正しく取り付けられていることを確認します。
    • 可能であれば、問題のあるファンを取り付け直します。

 

故障が確認された場合は、ファンを交換します。

 

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