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ONTAP AutoSupport ( Transport SMTP )解決ガイド

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環境

  • ONTAP 9
  • AutoSupport
  • 転送SMTP

説明

NetAppノードがAutoSupportメールを送信していないようです

  • このガイドに従って、ご質問または問題に対する適切な解決策を見つけてください。
現在の構成を確認する

わかりやすくするために、次のコマンドを実行してノードの設定を収集します。

::>autosupport show -node <node name> -instance

Node: cluster-01

State: enable
SMTP Mail Hosts: mailhost
From Address: admin@email.com
List of To Addresses: address1@email.com,address2@email.com
List of Noteto Addresses: -
List of Partner Addresses: -
Send AutoSupport Messages to Vendor Support: enable
Protocol to Contact Support: SMTP
Support Proxy URL:

接続に問題がないことを確認します。
cluster1::> system node autosupport check show -node node2 On Demand Node HTTP/HTTPS Server SMTP Configuration ---------------- ---------- ---------- ---------- ------------- node2 ok ok ok ok
接続に失敗する
  • 接続に失敗した場合は、メールホストへの接続を確認する必要があります。

 

 

 

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